🛡️ Our Commitment to Safe and Aware Gaming

8o88 Responsible Gaming — Your protection is our priority

Enjoy entertainment within your own limits. 8o88 is committed to giving you a safe, aware, and enjoyable experience — because responsible gaming is the best gaming.

What is Responsible Gaming and why does it matter?

Playing online betting and casino games is a form of entertainment. However, like any entertainment, it should be enjoyed within limits. 8o88 believes that responsible gaming means playing with awareness of your budget, time, and emotions — and seeking help when needed.

Our platform has a number of protective tools that help you manage your gaming habits. From setting deposit limits to taking a temporary break or a full self-exclusion — all these features are within your reach. Our goal is for you to always see gaming as enjoyment, not a burden.

Important Age Policy: 8o88 is for individuals aged 21 and above only. Minors are not permitted to open an account or play any games. Age verification is a mandatory part of our registration process.

Our Protection Tools

8o88 gives you a number of effective protective tools to manage your own gaming habits. Every tool is built with your interests in mind.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit requires a set waiting period for security reasons.

Time-Out

Use the time-out feature if you want to take a break for a few days. Your account can be temporarily suspended for anywhere from 24 hours to 30 days. No bets or deposits are possible during the break.

Self-Exclusion

Choose the self-exclusion option if you want to step away from gaming for a longer period. Various durations are available, from 6 months up to permanent exclusion. Your account remains completely inactive during this time.

View Betting History

You can view your full betting history, a summary of wins and losses, and a list of deposits and withdrawals at any time. This information is very useful for understanding your own spending patterns.

Gaming Time Alerts

Set up automatic notifications after playing for a set amount of time. These alerts remind you how long you have been playing and that it is a good idea to take a short break.

24/7 Support Team

If you feel concerned about your gaming, contact our Bengali-speaking support team. Get help via live chat at any time — day or night, any day of the week.

Signs of Problem Gambling

If you notice any of the following signs in yourself, contact us right away or set a limit or time-out yourself.

Spending beyond your means

Depositing money beyond your budget or borrowing money to play is a serious warning sign.

A strong urge to recover lost money

Repeatedly increasing your bets thinking "I'll win this time" is a common sign of problematic behaviour.

Playing longer than planned

Sitting down to play briefly and finding that hours have passed is a sign of losing control.

Impact on family or social relationships

If gaming is causing tension in your relationships with family or friends, it is important to take a break.

Keeping gaming a secret

Hiding from those close to you how much time or money you are spending is a concerning sign.

Simple Tips for Staying Safe

Following these simple guidelines will keep gaming within the bounds of entertainment at all times.

  • Set a budget in advance and decide not to go beyond it.
  • See gaming as a form of entertainment, not a source of income.
  • Avoid playing when you are stressed, sad, or tired.
  • Take regular breaks — spend time on other activities or hobbies between sessions.
  • Never bet with borrowed money or funds set aside for emergencies.
  • Set a time limit before each session and stick to it.
  • Stop after a big loss — trying to "chase losses" usually leads to even greater losses.
  • Use our protection tools in your account — they are built for you.

How to Set Limits and Exclusions

You can set up your own protective settings in just a few steps.

01

Log in to your account

Log in to your account on 8o88. Then go to Account Settings from the top menu.

02

Open the Responsible Gaming section

Find the "Responsible Gaming" section in Settings and enter it.

03

Select the tool you need

Choose from deposit limit, time-out, or self-exclusion — whichever you need — and set the duration and amount.

04

Confirm

Once you confirm your selection, the setting takes effect immediately. If you have any trouble, help is available via 24/7 live chat.

Need Help? We're Here

If you are worried about your gambling habits, do not feel embarrassed — speak with us directly. Our team is ready to support you without judgment.

Ways to Get Support

Live Chat — 24/7 in Bengali

Use live chat for the fastest help. Talk in Bengali at any time, day or night.

Email Support

[email protected] — Send any questions or requests related to responsible gaming by email.

Emergency Account Closure

If you feel your account needs to be closed immediately, let us know via live chat — we will take action right away.

Minor Protection Policy — 21+

8o88 is firmly opposed to minors participating in gambling. Our platform is for individuals aged 21 and above only. Age is verified at the time of registration through a national ID card or other valid documents.

If there are children or teenagers in your household, keep your device and account out of their reach. Do not share your password with others. Use browser-based parental control tools to keep your children away from gambling sites. If you suspect a child is attempting to use our platform, notify us immediately at [email protected].

Keep your password secure
Enable parental controls
Keep your device locked

Responsible Gaming — Common Questions

Below are answers to the most frequently asked questions about responsible gaming tools and policies.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is to prevent impulsive increases to your limit.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term or permanent suspension — from a minimum of 6 months up to permanent, where reactivation requires additional steps even after the period ends.

8o88 verifies the age of all new accounts. If a check reveals that someone opened an account under the age of 21, that account is closed immediately and any deposited funds are returned.

No. While self-exclusion is active, 8o88 will not send you any promotional messages, bonus offers, or game-related notifications. Your exclusion period remains completely undisturbed.

Contact us via live chat at any time — we provide support in Bengali 24/7. Or email us at [email protected]. For urgent matters, live chat is the fastest option.

Yes, your account balance remains fully secure during a time-out or self-exclusion. Once the break ends, you can log back into your account and withdraw as normal.

Enjoy entertainment — responsibly

Slots, cricket betting, or casino games at 8o88 — enjoy everything within your own limits. Browse our pages to find out more.

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