8o88 Terms and Conditions
Please read the full terms and conditions of 8o88 carefully before using this platform — they define your rights and responsibilities.
01General Introduction
These terms and conditions ("Terms") form a legal agreement between the 8o88 platform ("Platform", "we" or "8o88") and its users ("you" or "Member"). By accessing or using the 8o88 website or services, you are considered to have accepted all provisions of these Terms.
8o88 is an online betting and casino platform that offers sports betting, live casino, slot games and other entertainment products for players in Bangladesh. This platform operates entirely for entertainment purposes.
These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6). All platform operations follow this time zone.
02Eligibility and Age Requirements
Anyone wishing to participate on the 8o88 platform must meet the following eligibility requirements:
- You must be at least 21 years old on the date of registration.
- You must be the owner of a valid and active banking or mobile financial service account.
- You must use this platform voluntarily and of sound mind.
- Operating an account on behalf of another person is strictly prohibited.
8o88 may request additional documents at any time to verify age and identity. Withdrawals may be temporarily suspended until verification is complete.
03Account Registration
When opening an account with 8o88, you confirm that all information provided is true, accurate and complete. Providing false information may result in permanent account closure.
3.1 One Account per Person
Each person may register only one account. If multiple accounts are operated by the same person, all related accounts will be closed and deposited funds may not be returned. Operating multiple accounts through the same device, IP address or payment method also falls under this restriction.
3.2 Account Security
Keep your login credentials (username and password) completely confidential. Do not share this information with any third party. If you suspect unauthorised access to your account, notify our support team immediately.
3.3 Account Verification
After registration, 8o88 may request a national identity card, passport or other government-issued document to verify your identity. Withdrawal restrictions may apply until full verification is complete.
04Deposits and Withdrawals
8o88 processes transactions through the most widely used mobile financial services and banking channels in Bangladesh.
4.1 Accepted Payment Methods
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (including Dutch-Bangla, City, BRAC, Islami and Sonali Bank)
4.2 Withdrawal Timeframes
Approved withdrawal requests are generally processed within 5 to 30 minutes. However, this time may increase during verification processes or in unusual circumstances.
4.3 Withdrawal Terms
- Withdrawals may only be made through the same method used for the deposit (where applicable).
- Withdrawals may be delayed until verification is complete.
- Wagering requirements must be met before withdrawing bonus funds.
- Any withdrawal may be suspended if money laundering or fraud is suspected.
4.4 Failed Transactions
If a transaction fails due to a technical issue or a problem with a third-party payment provider, 8o88 will make reasonable efforts to resolve the issue within a reasonable time. However, 8o88 is not directly liable for delays caused by third parties.
05Bonuses and Promotional Offers
8o88 provides various bonuses and promotional offers for new and existing members. These offers are subject to the following terms.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to ৳8,000. A minimum deposit of ৳500 is required to receive this bonus.
5.2 General Bonus Terms
- Each bonus offer may be used only once per member.
- The wagering requirement must be met within 30 days of receiving the bonus.
- If the requirement is not met within the specified period, the bonus and any winnings earned from it will be cancelled.
- Meeting the wagering requirement is mandatory before withdrawing winnings earned using a bonus.
- 8o88 reserves the right to modify, suspend or cancel any bonus offer at any time.
5.3 VIP Program and Cashback
Regular members may join the 8o88 VIP Program. The program has four tiers:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
Advancement to a VIP tier is determined based on a member's gaming history and activity. Cashback is credited every Monday and has no wagering requirement.
06Game Rules
All games available on 8o88 are operated by third-party game providers. Each game has its own rules, which can be found in the interface of that game.
6.1 Sports Betting
- Once a bet is confirmed, it cannot be changed or cancelled unless 8o88 issues different instructions.
- If a match is cancelled due to a technical issue, the bet will be voided and funds will be returned.
- Bets may be placed on approved leagues (including BPL, IPL, T20 World Cup, ICC and FIFA).
6.2 Casino Games
- If a connection is lost during a live casino game, the outcome will be determined according to the server log.
- If a technical fault occurs mid-game, the relevant round may be considered void.
- Wins displayed in slot games due to a software error may be rejected.
6.3 Game Result Disputes
If a member has a dispute about a game result, they must contact the support team within 24 hours of the result. The game provider's audit log will be treated as final evidence.
07Prohibited Activities
The following activities are strictly prohibited on the 8o88 platform, and if detected, the account will be closed immediately:
- Bonus Abuse: Using multiple accounts or identities to circumvent bonus terms.
- Money Laundering: Using the platform to clean funds obtained from illegal sources.
- Software Manipulation: Using bots, scripts or automation software to alter game outcomes.
- Collusion: Coordinating with other players to harm the casino or other players.
- Chargeback Fraud: Requesting a chargeback from a bank under false pretences after a payment has been completed.
- False Identity: Operating an account under another person's identity.
- Hacking Attempts: Attempting to breach the platform's security systems.
08Security and Privacy
8o88 places the highest priority on protecting the personal and financial information of its members. We use advanced SSL encryption technology to keep all data transmission fully secure.
8.1 Data Collection
We collect only the information necessary to provide our services: name, contact details, identity verification documents and transaction history. We never collect unnecessary personal information.
8.2 Data Sharing
Your personal information is not shared with any third party for commercial purposes. However, relevant information may need to be disclosed when required by legal obligation or a regulatory authority.
For more details, please read our Privacy Policy.
09Responsible Gaming
8o88 firmly believes that gambling is for entertainment only — not a solution to financial problems. We encourage our members to develop healthy gaming habits.
9.1 Self-Control Tools
- Deposit Limits: You can set daily, weekly or monthly deposit limits.
- Betting Limits: You can restrict the amount you bet over a specified period.
- Temporary Break: Temporarily suspend your account for anywhere from 24 hours to 30 days if needed.
- Self-Exclusion: Request self-exclusion for a longer break.
9.2 Support
Gambling addiction is a mental health issue. If you are concerned about a gambling problem affecting yourself or someone close to you, contact us via our 24/7 live chat or seek professional help.
For more information, visit our Responsible Gaming page.
10Limitation of Liability
To the fullest extent permitted by applicable law, 8o88 is not liable for:
- Losses caused by errors or delays on the part of third-party payment providers.
- Losses in games or bets caused by loss of internet connection.
- Losses caused by issues with a member's own device or software.
- Unforeseen cyber attacks or unavoidable technical issues.
- The general outcomes of wins and losses in casino games.
11Terms & Conditions Changes
8o88 reserves the right to modify, amend, or update these terms and conditions at any time. Regarding any changes:
- New terms and conditions will take effect from the date of publication.
- Members will be notified of significant changes via email or profile notification.
- Continued use of the platform after any changes will be considered your acceptance of the new terms and conditions.
- If you do not agree to the new terms and conditions, you may request to close your account and receive any valid balance back.
The latest terms and conditions will always be available on this page. You are responsible for keeping copies of any previous versions.
12Contact
If you have any questions, comments, or complaints regarding these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Bengali support available 24/7
Our support team is available seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST). For any legal or financial disputes, we recommend reaching out in writing via email.